Question 1

Do I need a prescription to buy a CPAP, BiPAP or oxygen concentrator?

Accepted Answer

For BiPAP and oxygen concentrators we strongly recommend a prescription. CPAP machines may be self-purchased, but a sleep study and physician guidance are advisable.

Question 2

How fast can you deliver in Chennai?

Accepted Answer

4–5 hours within most of Chennai during business hours, including installation and patient training.

Question 3

Do you offer monthly rentals?

Accepted Answer

Yes — CPAP, BiPAP, oxygen concentrators, ventilators and sleep diagnostic units are available on monthly rental with installation included.

Question 4

What payment methods do you accept?

Accepted Answer

UPI, debit/credit cards, net banking and bank transfer. Online payments are processed securely. Cash on delivery is available for select areas.

Question 5

Is GST included in the price?

Accepted Answer

Prices on the site are exclusive of 18% GST unless explicitly stated. A full GST invoice is provided with every purchase.

Question 6

Do you provide service and AMC contracts?

Accepted Answer

Yes. We offer annual maintenance contracts (AMC) for CPAP, BiPAP, oxygen concentrators and ventilators, with periodic preventive servicing.

FAQ

Frequently asked questions

Common questions