+91 99410 64349Returns
Returns & Refunds Policy
At Srivari Healthcare, customer safety and product integrity are our top priorities. Due to the nature of medical and healthcare equipment, our returns policy follows strict quality and hygiene standards.
1. Eligibility for Returns
Returns are accepted only under the following conditions:
2. Non-Returnable Items
Safety, hygiene, and regulatory reasons, the following items cannot be returned or exchanged once delivered:
3. Return Request Process
To initiate a return request:
1. Contact our support team within 48 hours of delivery
2. Share the following details:
4. Return Approval & Inspection
5. Refund Policy
your return is approved:
6. Replacement Policy
Where applicable, we may offer:
Replacement timelines may vary based on product availability.
7. Warranty-Related Issues
Issues covered under manufacturer warranty will be handled according to the warranty terms provided with the product. Please refer to the warranty card or contact our support team for assistance.
8. Medical Equipment Disclaimer
Medical devices such as oxygen concentrators are sensitive healthcare products. Returns are governed by medical safety regulations and quality assurance protocols to protect patient health.
9. Cancellation Policy
Issues covered under manufacturer warranty will be handled according to the warranty terms provided with the product. Please refer to the warranty card or contact our support team for assistance.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact: